MKhost
Knowledgebase

Add additional contact on your client account

You can now add an additional contact who will be notified about invoices, alongside the payer linked to the account.

• Until now, invoices were automatically issued to the default payer, but now you can also link a specific service to a chosen payer in advance.
• All future invoices for that service will be automatically issued to the selected payer.
• The additional contact will receive notifications for invoices related to the service.

Managing Payers and Additional Contacts

From the menu, select:
Billing→ Template Management → Payer Template → Add New Payer →
Enter the required payer information →Click Create New Payer.

Editing Existing Payer Information

From the menu, select:
Billing→ Template Management → Payer Template 
Find the payer you wish to modify →Under Actions, click Edit (pencil icon).

Deleting Payers

From the menu, select:
Billing→ Template Management → Payer Template 
Select the payers you want to delete (you cannot delete the default payer) →
At the bottom of the page, click Delete.

Linking Services to a Specific Payer

From the menu, select:
Billing→ Template Management → Tab: Connected services with invoicing templates 
Find and select the service you want to link →
At the bottom of the page, choose the desired payer from the dropdown menu →
Click Assign Payer.

From now on, all invoices generated for this service will be issued to the assigned payer. Invoices will be automatically sent to both the main account email and the email of the respective payer.

Procedure for Changing the Payer for an Unpaid Invoice

Changing the Payer on an Invoice

1. Log in to portal.mkhost.com.mk.

2. Go to Payments → Invoices.

3. You will see a list of all unpaid invoices.
   Example: “Invoice #12345 – Status: Unpaid”

4. Click the drop-down button to open the list of available payers. All created payers will be displayed (e.g., Company A, Company B, Private Person).

5. Select the appropriate payer you want to assign to the invoice.

6. Then choose Credit Card and click Pay Now.

Creating a New Payer

1. Click Create New Payer to enter payment information.

2. Enter all required details for the payer (Individual or Legal Entity).

3. Click Create New Payer to save it.

The newly created payer will be assigned to this invoice and all future invoices generated for services purchased under this invoice. From now on, they will be notified via email whenever a new invoice is issued for the renewal of services from this invoice.