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Privacy Policy

PRIVACY POLICY FOR THE COMPANY FOR PRODUCTION, TRADE AND SERVICES MKHOST DOOEL IMPORT-EXPORT SKOPJE.

Our vision for personal data protection

Thank you for showing interest in the website of the Company for production, trade and services MKHOST DOOEL import-export Skopje, Blvd. "Jane Sandanski" no. 71A A.4.7 Skopje (hereinafter: MKHOST).
As a personal data controller MKHOST pays great attention on respecting privacy and personal data protection, which is why we fully deserve your trust. Personal data protection is our priority, therefore we ask you to read this Privacy policy carefully.
We inform you that you can visit our website without disclosing your personal data, however if you want to order one of the packages we offer or contact us or if you want us to send you a bulletin on your email address informing you on the offer of our services, products and promotional activities, it’s necessary to process your personal data.
The personal data of our website users are processed in accordance with the Law on personal data protection.
With this Privacy policy, we inform you about the nature, scope and purpose for which we collect, use and process your personal data, as well as your rights arising from the Law on personal data protection.
MKHOST, as a personal data controller, applies technical and organizational measures to ensure full protection of the personal data processed through this website. However, keep in mind that absolute protection cannot be guaranteed when submitting personal information over the Internet.

Definitions

Controller’s name and address

Personal data protection officer

How do we apply the principles of personal data protection?

Legal basis and purposes for your personal data processing

What categories of personal data do we process?

Cookies

Collecting general data and information

Personal data protection when using Facebook

Personal data protection when using Instagram

Personal data protection when using Linkedin

Personal data protection when using YouTube

Personal data protection when using Twitter

Personal data protection when using Google Analytics

Do we transfer personal data?

How long do we store personal data

Do we make decisions based on automated data processing?

Do we and to whom we disclose your personal data?

What are your rights as personal data subjects?

Right to submit a request to the Agency for personal data protection

Terms of service

With any use of services provided by MKhost you agree without any restrictions to all terms and conditions outlined below. Please read carefully all segments of these terms of service as they accentuate your rights, legal obligations and restrictions.

Short description of Terms

1. Any kind of spamming is prohibited
2. MKhost services must not be exploited for illegal trade - selling, buying or bidding and extortion of any illegal things, including piracy, illegal substances, weapons, etc.
3. Pornographic contents are permitted if they meet the pornography criteria and do not violate existing laws.
4. Speech / language displayed on websites or domains that promotes hatred and discrimination in any way is not allowed.
5. Any distribution of material that violates copyrights or rights of registered marks is prohibited and the user will be removed immediately if spotted by MKhost-s administrators.
6.All users if considered as MKhost service abusers, or if associated with illegal activities, are subjected to surveillance and control by authorized persons - MKhost administrators or authorized persons from government institutions.
7. MKhost reserves the right, but is not in charge, to inspect and regulate the contents of its clients, and if they violate the terms of use, remove users- accounts or refuse service delivery.
8. MKhost-s clients agree that they won-t take any measures against MKhost in any case.
9. The working hours of MKhost are Monday to Friday from 8 am to 8 pm. During this time period, our support team is constantly available for communication through our central phone number, as well as other channels (social networks, email, and tickets). For the rest of the hours, for each question, we are available through tickets that we answer on the first available time by our team. In case of any priority server problem by MKhost, our team will respond immediately .

Detail condition description

1. MKhost reserves the right without prior notice to modify the terms of use. MKhost service users are obligated without any limitation to accept newly submitted conditions.
2. MKhost has the right without prior notice to suspend, limit or restrict / stop clients- services that would violate MKhost-s terms of use or the existing laws. MKhost also reserves the right to request authorized Government services to provide the information they have for a specific user if it is established that it will help the process led by authorized services. In such case, you agree that without time limitations, you won-t consider MKhost responsible.
3. You agree in the process of initial and all other additional registrations for using MKhost services to provide valid and correct information. You also agree that if there is a change in the required registration information you will notify MKhost on time.
4. After debt payment for using the services or after the activation of your status as a MKhost client based on prior contract, you will be provided with the instructions for services use. Instructions will include your username and password. You are responsible to keep submitted information confidential and not share them with anyone. You are also responsible for all activities coming from that username unless established otherwise. You also agree to notify MKhost-s administrators on support@mkhost.com.mk if you notice any suspicious activities, especially those including your username and password.
5. Depending on delivered or contracted services enabled for use, you agree to respect set rules and not exceed or overload agreed specifications, including the amount of information transmitted through communication channels (bandwidth), the number of email user names, web and mail space available for use, etc. If there is an additional contract with MKhost on possible exceeding, you agree to respect it and settle your obligations as claimed in the contract.
6. MKhost agrees to accept pornographic contents if they meet legal criteria such as the intended audience for pornographic contents to be eighteen (18) years old or above, the contents not to include materials of persons under eighteen (18) years of age, etc. Customers are obligated before publication of pornographic materials to further check the source as well as its data. MKhost is not responsible for violation of legal norms by the clients and agrees that if illegal content is found it is obligated to remove it as quickly as possible and suspend the client without prior notice.
7. You as a client of MKhost services also agree not to provide or work with illegal content, or content that violates the copyrights or other rights, including, but not limited to digital audio / visual files, run files, archive files and all other types of files and material resources. You also commit that you will not perform any kind of illegal trade of any legal or illegal resources through MKhost services.
8. You commit to take into consideration local, state and international laws and respect them when posting any kind of data through MKhost services.
9. MKhost also reserves the right to take appropriate measures against users who will use MKhost services in allowing access to illegal contents.
10. You also agree that you will not threaten or collect confidential information on other users, MKhost or any other person or organization. Users also commit to respect the privacy rights of MKhost, other MKhost clients and all stakeholders.
11. If MKhost services are used to collect confidential information via websites, the user agrees that he is bound to set appropriate privacy policy giving visitors / users of the website procedure insight.
12. You agree not to use the services for storing and distributing malicious codes, scripts and any other type of malicious software that may lead to the creation of software or hardware errors, reduce the speed of computer-s operation, or in any way jeopardizing the safety systems of MKhost, clients or other persons and organizations.
13. You agree that you won-t try an illegal access to authorized and trusted parts of other MKhost users or MKhost in any way.
14. You, by using MKhost services agree to post contents that will not discriminate in any way and will not be offensive.
15. You agree that you won-t use MKhost services for distribution of junk email or any other similar material. You also commit to use IRC services according to the given rules in the initial registration.
16. MKhost reserves the right to block, without prior notice the internal and external access to email addresses that do not comply with the terms of use.
17. You commit that you won-t use MKhost services on false and fraudulent activities in no case.
18. MKhost in order to provide quality services to its clients distributes customer and technical support 24 hours a week. The distribution of this support is MKhost-s self initiative and MKhost is not obligated to deliver it 24 hours.
19. Using MKhost hosting services for IRC (Internet Relay Chat) is prohibited and the use of services involving IRC is permitted only on special MKhost servers and services that state and allow that.
20. By using MKhost services, you agree that if any misunderstandings, inconvenience and disharmony arise from the use of services MKhost is not responsible in any way.
21. After the expiry of the time period for using MKhost services, if you want to continue that period, the payment is made until the day or on the day of expiry. After the expiry of the using deadline or contract extension, MKhost without any prior notice suspends or cancels offered services. During this process all your data and files, logs, emails, websites, etc. can be completely erased.
22. For any damage to your business due to current, partial or complete failure of services MKhost does not undertake any responsibility.
23. When you purchase hosting services at MKhost, you agree on creating and keeping data on an external server. MKhost will keep three (3) backups from your hosting data in a one year duration. All hosting data will be deleted 365 days after their creation.
24. MKhost does not guarantee that your content will be returned in its original state in case of unauthorized access (making changes of the content fully or partly), human mistakes (unintentional deleting the website data), or in case of any disaster (software or hardware failure of MKhost’s servers which can cause data loss - partially or completely).
25. By a client’s request, MKhost can provide a service: restoring data from a remote backup server by a price of 1990 denars + 18%. MKhost does not refund the price for this service if the client is not satisfied with the state of the restored data.
26. In a case of termination of the hosting services caused by an unsettled debt, if the client wants to take over his data, the client is obligated to pay 1990 denars + 18% VAT. If the client wants to continue using MKhost services after the termination, the client is obligated to pay all the unsettled debts and to pay additional 1990 denars + 18% in order to restore the data which were previously available on the hosting plan. MKhost does not refund the price for this service if the client is not satisfied with the state of the restored data.
27. If a client with terminated hosting services settles all of the debts in duration of 15 days, MKhost by a request of the client can execute a backup from a local server. This service costs 990 denars + 18% VAT (one time payment).
28. MKhost allows selective data recovery from a local backup. This service costs 990 denars + 18% VAT (one time payment).
29. MKhost guarantees two free backups from a local server per year. The next backups will cost 990 denars + 18% VAT.
30. Discounts for purchasing/renewing a particular service can't be combined into one. If a potential client has available various possibilities of discounts (discount coupon, ongoing promotion from MKhost, etc), only one can be chosen.
31. If the hosting is purchased on a monthly level, the hosting migration (from other hosting provider to MKhost, or from MKhost to other hosting provider) costs 990 denars + 18% VAT for one time only. Additional support which is not connected with server issues costs 990 denars + 18% VAT.
32. The maximum number of emails sent from a domain registered in MKhost within 1 hour is 250 messages. All messages sent through this number will not be sent and will be placed in line. Also, if 40% of the messages you send are invalid and they are returned or rejected by the email servers where you are attempting to send there protection at the server level for each account, and this limit is reset at any hour. All messages sent above this limit will not be successfully sent.
For any questions or information concerning terms of use or MKhost services, contact us.

COOKIES POLICY FOR THE COMPANY FOR PRODUCTION, TRADE AND SERVICES MKHOST DOOEL IMPORT-EXPORT SKOPJE

What are cookies?

Cookies are small text files that the web site you’re visiting sets on your computer or mobile device to store information about your visit. These text files can be read by the web pages you visit and help in your identification when you reopen the same web page. Cookies are "passive" because they contain information that your browser can retrieve, but they don’t contain programs, viruses, or malware. Cookies usually expire after some time, which can last from few minutes to over a year.
There are different types of cookies and they are usually sorted according to their duration, domain to which they belong and purpose (goal):
According to their duration cookies can be divided into two categories: "during the session" and "permanent".
- Cookies “during the session” are temporary and they’re deleted when you close the browser or after a period of inactivity.
- "Permanent" cookies remain on your computer until the expiration date / time specified by the cookie creator.
According to the domain they belong to, cookies are divided into:
- Cookies set by the owner of the domain being visited and
- Cookies set by third parties, from a domain other than the one visited by the user.
You can read more information about the type of cookies set by the Company for production, trade and services MKHOST DOOEL import-export Skopje (hereinafter: MKHOST) according their purpose (goal) in the section "The Cookies we set".

What do cookies do?

Cookies can contain many types of information about your visit to a certain website, but are most commonly used to store selected preferences, such as language, font size, shopping cart content, privacy settings, and login status. Cookies don’t contain personal or private information about you, but may collect information about your search habits. Mostly, cookies improve your search experience by preventing you from constantly choosing the same option every time you visit a page.

Can you delete cookies?

Yes, you can browse the cookies stored on your computer and delete some or all of them. However, each browser has a different procedure for this purpose. Have in mind that in some cases, deleting cookies will affect your user experience when you visit a page again. For example, you may be forced to log in again, or the items added to your cart will disappear.

Can you set your browser to block cookies?

Yes, most browsers allow you to specify which types of cookies you accept or reject all cookies. Because each browser is different, here are some of the most common: Google Chrome, Microsoft Edge, Mozilla Firefox, Microsoft Internet Explorer, Opera, Apple Safari. When you visit some pages you may see a warning message recommending that you should accept cookies for an optimal browsing experience.

The cookies we set

- Necessary cookies allow the website to be usable, i.e. provide basic functions, such as site navigation and access to protected areas. Without these cookies the website can’t function properly.
- Preferential cookies allow the website to remember information that changes the behavior or appearance of the website, such as your preferred language or region.
- Statistical cookies help website owners understand how visitors interact with the website by collecting and reporting data anonymously.
- Marketing cookies are used to track visitors through websites. The goal is to show ads that are relevant and of interest to the user, which is also important for advertisers as third parties.
of the cookies you’ll find while searching the MKHOST website are considered "third party" cookies. This means that the MKHOST website uses features provided by external providers, such as Facebook and Google, which set the cookies. Third party cookies on their own are not different from the cookies set by MKHOST. The only thing to have in mind is that the external provider, not MKHOST, determines what type of data are stored and how are they used.

Cookies used by MKHOST

Necessary cookies set by third parties
- AWSALBCORS set by zopim.com ,Registers which server-cluster serves the visitor. It’s used in the context of load balancing, in order to optimize the user’s experience. Duration 6 days.
- test_cookie set by doubleclick.net. It’s used to check if the user's browser supports cookies. Duration 1 day.

Statistical cookies set by third parties

- _ga set by mkhost.com, registers a unique identifier used to generate statistic data on how the visitor uses the website. Duration 2 years.
- _ga_# set by mkhost.com, uses Google Analytics to collect data on the number of website visits by the user, as well as the dates of the first and last visit. Duration 2 years.
- _gat set by mkhost.com, uses Google Analytics to track the rate of requests. Duration 1 day.
- _gid set by mkhost.com, registers a unique identifier used to generate statistic data on how the visitor uses the website. Duration 1 day.

Marketing cookies set by MKHOST

-. __zlcmid set by mkhost.com, saves the status of the user’s session when sending a request to the site. Duration 1 year.
- _fbp set by mkhost.com, facebook uses it to deliver a series of advertising products, such as real-time digital ad bidding by third-party advertisers. Duration 3 months.
- _gcl_au set by mkhost.com, Used by Google Ad Sense to experiment the efficiency of website advertising using their services. Duration 3 months.

Marketing cookies set by third parties

- ads/ga-audiences set by google.com used by Google Ad Words to attract visitors who are likely to become customers judging by the visitor's online behavior. During the session.
- fr set by facebook.com, facebook uses it to deliver a series of advertising products, such as real-time digital ad bidding by third-party advertisers. Duration 3 months.
- IDE set by doubleclick.net, used by Google DoubleClick to register and report user activity on the website after viewing or clicking on one of the advertiser's ads in order to measure the effectiveness of the ad and display targeted ads to the user. Duration 1 year.
- pagead/1p-user-list/# set by google.com, monitors whether the user has shown interest in specific products or events on multiple websites and discovers how the user navigates between pages. It is used to measure advertising and facilitates the payment of referral fees between the websites. During the session.
- tr set by facebook.com, facebook uses it to deliver a series of advertising products, such as real-time digital ad bidding by third-party advertisers. During the session.

Uncategorized cookies set by MKHOST

- mkhostCart,mkhost-ebook-cookie,mkhost-locale. During the session
If you have any questions or problems, please contact us at the following e-mail address: info@mkhost.com.mk

Regulations for registration of .mk domains

1. All individuals and companies have a right to register .mk domains.
2. Right to register edu.mk domains have all educational and research institutions, foreign educational organizations licensed to perform educational and research activity, etc.
3. Right to register org.mk domain have all non-profit organizations, citizens' associations and foundations, political parties, trade unions, public health institutions, funds, etc., foreign embassies, as well as non-profit foreign organizations.
4. Right to register com.mk , net.mk and inf.mk have companies, individuals registered for self-activity, persons with public authorizations, chambers, cooperatives, financial organizations, legal entities and individuals registered to perform business activity.

Regulations for international domains

1. .com domain can be registered by an individual or a company. As soon as the domain expires the domain will stop to function but it has protection period of 30 days for renewal. There are additional costs for restoration and renewal, after the protected period.
2. .eu domain can be registered on an individual or a company who is a member of European Union or citizens with an EU nationality and a non-E.U country of residence. .eu domain has a protection period of 40 days. If the domain is not renewed before expiery there is additional costs for restoration and renewal of the domain. After the protected period of 40 days the domain will be deleted and again available for registration.
3. .de domain can be registered on an individual or a company. The domain must be hosted in Germany. Also the admin and regsitrant contact should have a valid contact address in Germany. After the domain expires it will be deleted and again free for registration.
4. .rs и .co.rs domain can be registered on an individual or a company. These domains have 30 days protection period after expiry. After the protection period if not renewed the domain will be deleted and again available for registration.
5. .au domain can be only registered in a company based in AUstralia, as well as all individuals residents in Australia. This domain has a 30 days protection period after expiery. If not renewed, the domain after the protection period will be deleted and again available for registration.
6. .ru domain can be registered on and individual or company. The domain has a 30 days protection period after expiry. If not renewed, the domain after the protection period will be deleted and again available for registration.
7. .uk domain can be registered on and individual or company. The domain has a 90 days protection period after expiry. If not renewed, the domain after the protection period will be deleted and again available for registration.
8. .biz domain can only be registered on a company with a valid VAT number. The domain has a 40 days protection period after expiry. If not renewed in the protected period , there are additional costs for restoration and renewal of the domain.
9. .mobi domain can be registered on and individual or company. The domain has a 30 days protection period after expiry. If not renewed, the domain after the protection period will be deleted and again available for registration.
10. .top .design .solutions .online .info .net .xxx .pro .org .tv .cc .co .name domain can be registered on and individual or company. The domain has a 40 days protection period after expiry. If not renewed in the protected period , there are additional costs for restoration and renewal of the domain.
11. .ws domain can be registered on and individual or company. The domain has a 36 days protection period after expiry. If not renewed in the protected period , there are additional costs for restoration and renewal of the domain.
12. .ca domain can only be registered on a name of a canadian citizen. The domain has a protected period of 40 days.
13. .es domain can be registered on an individual or a company. The administrative and technical contact must be an individual. After the expiration the domain has a protected period of 9 days. може да се закупи од физички и правни лица.
14. .us domain can only be registered in USA cityzens . This domain has a protected period of 36 days after expiry.