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How to purchase and use account credits

What are credits?

Credits are funds you add to your client account in advance. You can use them to pay proforma invoices or place a new order.

• They make payment faster because the funds are already available on your account.
• They can cover all or part of a proforma invoice, depending on your available balance.
• If your credits do not cover the full amount, you can pay the remaining balance using another available payment method.

How to purchase credits

1. Log in to your client portal account.
2. OpenMy Accountand selectGeneral Info.
3. Scroll down to theAvailable creditandPurchase creditsections.
4. In theCredit to purchasefield, enter the amount you want to add. The minimum amount isMKD 1,000.
5. ClickPurchaseand follow the payment instructions.

After successful payment, the purchased amount becomes available on your account. You can check your balance underMy Account → General Info → Available credit.

How to pay a proforma invoice with credits

1. Log in to your client portal account.
2. Go toBilling → Proinvoices.
3. Select the proforma invoice you want to pay.
4. In thePay the pro-invoicesection, check your available credit.
5. If you have available credit, select the option shown to apply it.

If your credits cover the full invoice amount, no additional payment is needed.

If they cover only part of the amount, pay the remaining balance using another available payment method to fully settle the proforma invoice.

If you have no available credit, the payment section displays the message:“You have no available credit for this pro-invoice.”