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Getting Started and Basic Information
Watch the video below to learn how to use and manage the e-mail hosting service:
1. What is MKhost Email Hosting and what do I get with the service?
What is Email Hosting
Email Hosting is a service intendedonly for professional email communicationthat allows you to have email addresses with your domain ( ), without paying for web hosting if you do not need a website.
The service works regardless of whether you have a website, use web hosting, or your own server.
Difference between Email Hosting and Web Hosting
Email Hosting
Web Hosting
Professional email only
Emailandwebsite
Email addresses with your domain
Website storage
WebMail and email protocols
Databases and FTP
SPAM protection and backup
cPanel functionality
Does not include a website or cPanel
Email addresses included
If you also need a website, choose anMKhost Web Hosting package.
What is included in the service
All Email Hosting packages include:
Professional email addresswith your domain
Automatic connectionto a domain registered with MKhost, or connection to a domain from another provider
WebMail access— from any device and location
IMAP support
Advanced protection— SPAM filters, antivirus, and encryption
Backup & Restore— automatic backups
Quick information about the packages
Package
Storage
Email addresses
Price
Email Start
1 GB
1
Free for the first year with a new domain, renewal 1,000 MKD per year
Email Plus
5 GB
up to 5
3,500 MKD per year
Email Business
10 GB
up to 10
6,000 MKD per year
Email Professional
20 GB
up to 20
10,000 MKD per year
Custom Plan
21–100 GB
as selected
based on selected values
You can freely distribute the total storage among active addresses, with aminimum of 1 GB per address.
Basic information for use
You can access your email throughWebMailor through your preferred email client using IMAP. All settings can be managed through theMKhost User Portal— creating addresses, changing passwords, viewing available and used storage, and distributing it among team members.
The package can be upgraded at any time to a larger standard package or a Custom package — when upgrading,only the proportional differenceuntil the end of the current period is calculated.
2. How to order Email Hosting?
Where to start the order
From the main menu onmkhost.com, selectEmail → Email Hosting. All standard packages are displayed on the page.
For a standard package — clickOrder Nownext to the desired package.
For a package tailored to your needs — clickCreate Custom Plan.
The domain selection is made during the rest of the ordering process.
Order with a new domain
After clickingOrder Now, register the desired domain in the same order. The domain will automatically be connected to the service — you do not need to manually configure any records.
With a new domain, theEmail Start package is free for the first year.
Order for an existing domain
You can also use a domain you already own:
Domain in your MKhost profile— the connection is automatic.
Domain with another provider— you will receive clear instructions for setting up the required DNS/MX records with your current provider.
Choosing an Email Hosting package
Choose based on thenumber of addressesyou need (one for each team member, plus general ones such as and ) and thetotal storage. If you are not sure, start with a smaller package — an upgrade is possible at any time.
For help choosing a package, you can also ask theMKhost AI agent.
Ordering a Custom package
If none of the standard packages meet your needs, clickCreate Custom Planand select the exact number of addresses and storage according to your needs. Custom packages range from21 to 100 GB.
3. How do I start using the Email Hosting package?
After ordering, you can start using professional email in 4 steps: choose a package → create addresses → verify the domain → start working.
Creating an email address
In theMKhost User Portal, open the active Email Hosting service and create the email addresses. When creating:
enter the part before (e.g. , , );
set a strong password;
allocate storage for the address — a minimum of 1 GB, within the total quota of the package.
In the portal, you can view the available and used storage at any time.
Verification check
For email to be delivered, the domain must be properly connected to the service:
Domain at MKhost— the connection is automatic, no additional action is required.
Domain with another provider— in the portal, you will receive clear instructions on which DNS/MX records to configure with your current provider. After entering them, the changes may take up to 24 hours to propagate.
Check the domain status in the portal before actively using the address. If email is still not being received after 24 hours, check whether the records were entered correctly and whether there is an old MX record from a previous provider that needs to be removed, or contact support.
Using the email address
Via WebMail— log in using the full email address as the username and the password set during creation. It works from any browser without any configuration.
Via email client— connect your preferred client (Outlook, Thunderbird, Android, iOS, macOS) via IMAP. Detailed instructions by device:https://mkhost.com/mk/other/email/